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Shipping Policy

I Just Placed an Order. When Will It Ship?

Please allow 3–7 business days for order processing and preparation before shipment.

How Long Is the Shipping Time?

Orders are shipped through trusted logistics partners such as USPS, FedEx, and other regional carriers.

  • Average transit times to the United States: 5–7 Business Days
  • Average transit times to International destinations: 3–13 Weeks

The above delivery times are average estimates based on historical order data and are provided for reference only. Under certain circumstances beyond our control, such as natural disasters, holidays, severe weather, stock shortages, customs delays, or carrier disruptions, delivery may be delayed.

Will I Receive a Tracking Number?

Yes. Tracking information is provided for every order once it has been shipped.

We not only have shipping addresses in the United States, but we also have warehouses around the world. Therefore, different orders may be dispatched from the nearest overseas fulfillment center.

If you need assistance tracking your order, please contact us at info@tiktrend.com.

How Can I Get Free Shipping?

  • For orders with a total amount over $50, we offer free shipping.
  • For orders under $50, shipping fees will be calculated based on the specific destination and displayed at checkout.

Where Will My Package Be Delivered?

To ensure the safety of your package, carriers typically leave it in areas such as your doorstep, mailbox, apartment or hotel front desk, or other designated package collection points. In rare cases, it may be placed at a centralized distribution hub or other specified pickup location.

If you are unable to locate your package, please contact your local post office first for information regarding your shipment.

My Item Arrived Damaged

If your item arrives damaged, please contact us at info@tiktrend.com with:

  • Your order number
  • A clear picture of the damaged product
  • A picture of the shipping packaging, if available

Once received, we will review the issue and do our best to provide an appropriate resolution.

I Have a Question That Wasn’t Answered. Can You Help?

If we still haven’t answered your question, please contact us at info@tiktrend.com, and we will do our best to reply within 24 business hours.